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Contact Iformation and support

     Need some one to one support? Find out here how to get in touch

You can contact us at any time us via  with your name, course and brief description of what support you need and one of the team will be in touch as soon as possible. We can offer support either online via Teams or face to face individual sessions. Watch this page for forthcoming dates of Drop-in sessions too.

If you are based at the University and Professional Studies Library site you can also contact us on 01284 334 282.

If you are based at the WSC college site you can also contact the Gateway library on  01284 716216 

***Please read through the information below to help you prepare and get the most out of a support session.

What can I discuss in a one to one or a drop in session?

A one to one session will be booked in advance and can be between 30 minutes up to an hour. Drop-ins are short, one-to-one sessions of between 10 and 15 minutes run on set dates and advertised in advance.

You can discuss any library research skills, such as:

  • Finding books, journal articles and other resources
  • Advanced research tips
  • External resources
  • Using the book catalogue
  • Using eBooks
  • Referencing


Where do one to ones or drop-in sessions take place?

You should go to the Library help desk and you will be directed from there for drop-ins. One to ones usually take place in the hangar or in the tutorial room next the Quiet Study room - agreed when you book.

If there are several students attending drop ins, you may have to wait. We can call you when it is your turn.


Who will I speak to?

  • A member of the library team

How do the one to ones and drop-in sessions work?

The session will start with a discussion of your question or issue. We might ask you some questions about your goals or your understanding of a resources. You will then work together to achieve an outcome such as:

  • Answering a specific question about what resources you might find for your research
  • Locating relevant resources or further support
  • How to reference a source you are using in your work


Should I do anything to prepare?

To get the most out of the session you may want to:

  • Write down a question or list of questions
  • Consider what you have already done to try to answer this question yourself
  • Make a note and bring along the title and/or objectives for your work.
  • Prepare a brief note of the search strategy you intend to use or have tried already. For example, if you are not sure about how to search for resources, make a note of the search terms you are using.
  • If you are not sure about you referencing, pick a particular reference list entry to focus on.


What is not covered by the drop-in sessions?

  • They will not do in depth research to find specific sources for you.
  • They will not correct referencing or write out referencing for you.  
  • The advisor will not be able to answer course specific questions. However, they can help you formulate a specific question for your tutor.

Dates and times of forthcoming dop-in sessions - watch for new dates.

Tues 24th January 12:30pm - 2:00pm Thurs 2nd February 12:30pm - 2:00pm
Wed 25th January 12:30pm - 2:00pm Wed 8th February 12:30pm - 2:00pm
Tues 31st January 11.15am – 12.45 Mon 20th February 12:30pm - 2:00pm
Wed 1st February 12:30pm - 2:00pm Wed 22nd February 12:30pm - 2:00pm