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West Suffolk College Library

Borrowing resources: Home

Books can be borrowed via the self-service kiosk located by the fiction collection or via the library counter.

Watch the video on how to use this or follow the instructions below.

When using the self service machine do the following:

1. Press the borrow item button and scan your WSC card

2. Place the books inside the machine and wait for them all to be added

3. When all books have a green tick by their title, they have been added to your account

4. Click finish and take receipt - this will tell you when you books are due for return

If you have any problems please ask at the Library Helpdesk

Table of borrowing
West Suffolk College Student (FE course) 6 items
Access to Higher Education  10 items
West Suffolk College Staff Member 15 items
University of Suffolk Students 15 items
Degree Studies Students 15 items
University of Suffolk Students from a different campus 6 items

 

Standard Loan 3 weeks
Short loan 7 days
2 day loan (for books in high demand) 2 days
DVDs 7 days
Journals (Current issues) Reference only
Journals (Archive issues) 1 week

 

Any student that has agreed individual support arrangements or reasonable adjustments through Student Support will be eligible for:

  • 7 day loan issued for 14 days
  • 3 week loan issued for 28 days
  • Fines remain the same

You can check what you have out on loan online via the library catalogue click here or in the library via the self service machine. If you are unsure how to do this please ask at the library counter, a member of staff will happily assist you.

Books can be returned via the self-service kiosk located by the fiction collection or via the library counter.

When returning via the self service machine do the following:

1. Press the return item button

2. Place the books inside the machine and wait for them all to be returned

3. When all books have a green tick by their title, they have been returned and taken off your account

4. Click finish and take receipt - this will tell you which books you returned

If you have any problems please ask at the Library Helpdesk

 

Books can also be returned at the library counter

Reservations can be placed on items that are on loan. You can do this via the Library Catalogue, by logging in with your WSC student or staff number.

If you have any issues using the online reservation system please phone or e-mail the library, staff will be happy to help you.

We will keep reservations for 7 days before passing them onto the next person, or returning them to the shelves.

When your item is ready for collection you will receive an e-mail to your e-mail account

If you decide you no longer need an item or a request was made in error, you can cancel the reservations by logging into your library account.

Should you encounter any problems with this please phone or e-mail the library, staff will be happy to help.

  • Items can be renewed as long as there are no holds on them

  • You can renew an item up to 4 times without bringing it into the library - after the 4th renewal we request that you bring the book into the library. If you still require it after your 4th renewal you will need to bring it back return it and then have it reissued to you.

  • Renew online My account

  • You can also telephone 01284 716216 or email the library to request a renewal

Fines are charged when books go overdue (see table of charges at bottom of page), however, it is your responsibility to ensure that your books are renewed or returned on their due date(s). The library sends out notifications to the e-mail address registered with the college or for University of Suffolk Students your University of Suffolk e-mail account to remind you when your books are due back. These are as follows:

Two days before your book(s) is/are due back you will receive an e-mail to your e-mail account (for University of Suffolk students this is your University e-mail account), informing you that your book is due back. There will be a link in this e-mail so you can renew online and there will be no charges at this point.

The next notice you receive will be informing you that your books have gone overdue and that you need to return or renew the item(s).  If you do not read or receive your courtesy email you will still be liable for any late fees.

You can renew online up to two days after your book has gone overdue. After this time please telephone the library 01284 716216 to renew.

After 6 days you will receive a second e-mail reminder and then a third reminder after 16 days. If you still fail to return or renew your book after this period, at 21 days you will receive an invoice for the cost of the book. If you have lost the book you will be required to pay for the full cost plus fines however, if you return the book you will only be liable for the cost of fines.

If you have any issues or problems renewing your books, then please let us know.

Charges

One week loans 20p per day overdue up to a maximum of £3.00 per book
Three week loans 10 p per day overdue up to a maximum of £3.00 per book