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West Suffolk College Library

Homepage: I think I have lost a book, what do I do?

West Suffolk College Library Homepage

I think I've lost a book, what do I do?

If you have lost or think you have returned a book, please let us know at the library help desk.  We will take your details, the details of the lost item and explain the process we will be taking in the next few days.  We will also check the shelves whilst you are still with us to make sure it has not appeared and been shelved in the library.

We also strongly urge you to do the same and search any places you have been while in possession of the item. After the searches by us and yourself and if we are unable to find the book, we will add the replacement cost to your library account and send you an invoice for the cost of the replacement book. Please be aware that until this amount is paid, or that a payment plan is arranged, we will have to place a block on your account.  This means you will be unable to take out any books or access any e-resources.

If you wish, you may replace the lost item with a new or very good condition copy.  If this is the case, please bring the item to the library counter and we will be able to waive the replacement costs.