Old Homepage: Borrowing resources

Any student that has agreed individual support arrangements or reasonable adjustments through Student Support will be eligible for:

• 7 day loan issued for 14 days
• 3 week loan issued for 28 days
• Fines remain the same

You can check what you have out on loan online via the library catalogue click here or in the library via the self service machine. If you are unsure how to do this please ask at the library counter, a member of staff will happily assist you.

Books can be returned via the self-service kiosk located by the fiction collection or via the library counter.

When returning via the self service machine do the following:

1. Press the return item button

2. Place the books inside the machine and wait for them all to be returned

Books can also be returned at the library counter

Reservations can be placed on items that are on loan. You can do this via the Library Catalogue, by logging in with your WSC student or staff number.

If you have any issues using the online reservation system please phone or e-mail the library, staff will be happy to help you.

We will keep reservations for 7 days before passing them onto the next person, or returning them to the shelves.

When your item is ready for collection you will receive an e-mail to your e-mail account

If you decide you no longer need an item or a request was made in error, you can cancel the reservations by logging into your library account.

Fines are charged when books go overdue (see table of charges at bottom of page), however, it is your responsibility to ensure that your books are renewed or returned on their due date(s). The library sends out notifications to the e-mail address registered with the college or for University of Suffolk Students your University of Suffolk e-mail account to remind you when your books are due back. These are as follows:

Two days before your book(s) is/are due back you will receive an e-mail to your e-mail account (for University of Suffolk students this is your University e-mail account), informing you that your book is due back. There will be a link in this e-mail so you can renew online and there will be no charges at this point.

The next notice you receive will be informing you that your books have gone overdue and that you need to return or renew the item(s).  If you do not read or receive your courtesy email you will still be liable for any late fees.

You can renew online up to two days after your book has gone overdue. After this time please telephone the library 01284 716216 to renew.

After 6 days you will receive a second e-mail reminder and then a third reminder after 16 days. If you still fail to return or renew your book after this period, at 21 days you will receive an invoice for the cost of the book. If you have lost the book you will be required to pay for the full cost plus fines however, if you return the book you will only be liable for the cost of fines.

If you have any issues or problems renewing your books, then please let us know.

Charges